Frequently Asked Questions
What sets RAW hair apart from VIRGIN hair?
Although both types are derived from human donors, there are key distinctions between them:
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RAW hair is entirely unprocessed, while Virgin hair undergoes steamed processing without any chemical treatment.
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RAW hair originates from a single donor, ensuring that each bundle comes from the same person. This consistency minimizes tangling, shedding, and enhances durability, as all hair follicles align in the same direction.
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In contrast, Virgin hair may include strands from multiple donors within a single bundle, resulting in varied cuticle directions. This characteristic leads to faster tangling, increased shedding over time, and a shorter overall lifespan compared to RAW hair.
Why 7-10 business days for deliver?
We request a processing time of 7-10 business days because our hair is pre-ordered and has limited availability in stock. As a relatively new business, we are refining our processes to maintain a high standard of customer service, including timely product delivery. This timeframe also allows us to accommodate any potential delivery delays that may arise. It's worth noting that the majority of our customers typically receive their hair before the 10 business-day mark. Your satisfaction remains our priority, and we appreciate your understanding as we continue to enhance our services.
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Briefly describe your degree and any other highlights about your studies you want to share. Be sure to include relevant skills you gained, accomplishments you achieved or milestones you reached during your education.